AIR NEW ZEALAND OPENS NEW MELBOURNE LOUNGE

Air New Zealand this week opened the doors to its gorgeous new lounge at Melbourne International Airport.

Located on the ground floor of the airport terminal, the lounge carries an ultra-modern design created in conjunction with award-winning global architectural firm Gensler and Australian based design firm Marsden Collective.

The modern design will be familiar to passengers who have seen the Air New Zealand Sydney International lounge.

The lounge offers five different spaces for close to 250 guests, allowing customers to relax and refresh or get some work done.  A self-service food buffet, two self-service drink stations and a barista station are also available.

The barista station will allow passengers to order their coffee at the counter, from the iPad at the counter, or from the app – allowing an ‘order ahead’ experience.

Air New Zealand General Manager Customer Experience Anita Hawthorne says the airline is committed to improving the customer experience and is proud to be able to offer customers flying out of Melbourne a new lounge space with 50 percent more seating than the previous lounge.

“The airline has been investing heavily in the Australian market and promoting its services through its ‘Better Way to Fly’ campaign starring Dave the goose which encourages Australians to travel Air New Zealand to North and South America.

“It’s also clear Australians love the Air New Zealand products and services after recently taking out the number one spot in AMR’s 2017 Australia Corporate Reputation Index so we look forward to welcoming customers to our new lounge.”

The Air New Zealand Melbourne International Lounge forms part of the airline’s four year $100 million programme to develop its network of lounges and follows the opening of new lounges in Sydney and Brisbane as well as in Auckland, Nadi, Wellington, Queenstown, Hamilton and Invercargill.

The lounge is accessible to:

  • Eligible Business Class passengers on Air New Zealand, Air Canada, Air China, Air India, Singapore Airlines, Thai Airways, United, as well as Trans-Tasman Virgin Australia passengers;
  • Star Alliance Gold frequent flyers;
  • Virgin Australia Lounge members flying Trans-Tasman, as well as Koru Club, United Club, and Maple Leaf Lounge members;
  • Velocity Gold and Platinum members flying Trans-Tasman;
  • Airpoints Gold and Gold Elite members.

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Happy FlyDays!

The Flight Doc

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