LOS ANGELES PLAYS AIRLINE MUSICAL CHAIRS – THIS FRIDAY
If you’re planning on flying through Los Angeles International Airport (LAX) this coming weekend – be warned – it will be organised chaos.
One of the biggest terminal relocations in commercial aviation history will commence this Friday May 12 and continue through May 17.
A total of 21 airlines are affected by the terminal changes, with 15 airlines changing terminals in a 5-day period.
The moves will take place in the evenings of May 12, 14 and 16.
Australian travelers will be most affected by changes to Virgin Australia, Delta and Virgin America, all of whom are changing the location of their check-in desks.
Qantas passengers connecting to or from American Airlines aren’t affected this weekend, but American Airlines has already relocated four gates from Terminal 6 to Terminal 5. American check-in desks remain in Terminal 4.
Passengers traveling on United won’t experience any changes as part of the terminal reshuffle – but construction work is ongoing in United’s terminals as check-in desks and other facilities get moved around.
WHAT IS HAPPENING AND WHY?
Delta is moving from Terminals 5 and 6, across to Terminals 2 and 3.
This move will require 15 airlines to relocate this weekend, with others making changes at other times.
Delta is footing the $60m bill for the move.
LAX is changing/installing 1,000 new airport signs in the process.
WHAT DO I NEED TO DO?
If you are departing from LAX during the May 12 to May 17 period – ARRIVE EARLY.
CHECK-IN ONLINE and PRINT YOUR BOARDING PASS AT HOME.
Officials are requesting that you arrive at least 3 hours prior to a domestic flight, and 4 hours for an international flight.
Be aware that some airlines will be operating from multiple terminals – such as Delta, who will be operating from 4 terminals during the move – Terminals 2, 3, 5 and 6.
Other airlines will require check-in at one terminal, and departure from another – such as Virgin Australia (See below for details).
Check in online with your airline, and at laxishappening.com for the latest information.
LAX Airport Officials advise:
Tips for travelers:
- Check-in online, print a boarding pass and confirm terminal and gate number with your airline before coming to LAX
- When entering the airport, look for signs directing you to the correct terminal
- Once at LAX, check flight and gate status on display boards in each terminal
- Plan ahead and allow extra time for walking. Some flights have check-in at one terminal with departure from another
- After check-in, some airlines will bus passengers to a different terminal for departure
WHAT IF I NEED HELP?
There will be over 200 extra staff on hand to provide assistance.
Delta plans to deploy hundreds of people on site, wearing bright green vests, to help guide passengers the week of the move.
LAX Guest Experience Members (GEMS), dressed in blue, and Volunteer Information Professionals (VIPs), in red, will also be available to provide guidance to passengers needing assistance.
A dedicated bright green shuttle bus will be available for passengers needing transportation between Terminals 2 and 3 and Terminals 5 and 6.
VIRGIN AUSTRALIA INFORMATION:
Virgin Australia flights to and from Los Angeles will continue to operate from the Tom Bradley International Terminal (TBIT) at LAX.
Virgin Australia check-in will relocate from Terminal 3 to Terminal 2, with check-in to commence at Terminal 2 on 13 May 2017.
After check-in, guests should follow signs to TBIT for their Virgin Australia flight departure.
During this time, guests connecting between Delta Air Lines and Virgin Australia flights should see staff and information screens for up-to-date flight information.
Virgin America is relocating from Terminal 3 to Terminal 6 on 12 May and plans to commence operations at Terminal 6 on 13 May.
From 13 May, transfer buses will operate from Terminals 2 and 3 to connect guests to their Virgin Australia flights in TBIT.
Guests should simply provide their boarding passes at the Bus Gates at Gate 35 (T3) and Gate 22 (T2).
Guests can confirm their check-in information on the Virgin Australia website.
Information will be updated as changes occur so passengers are advised to visit the website before travelling.
Guest itineraries will be updated to provide the correct terminal check-in information.
WHERE’S THE AIRLINE LOUNGE?
The Terminal 5 Delta Skyclub will remain open until May 16.
In Terminal 2, the Air Canada Maple Leaf Lounge will become a Delta Skyclub on May 13.
In Terminal 3, the old Virgin America Loft will re-open as a Delta Skyclub on May 17.
Virgin America First Class passengers and Elevate Gold members will receive complimentary access to the Alaska Lounge in Terminal 6 until year-end 2017.
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